Privacy Policy

Who we are

This website, gridaxon.io, is operated by GridAxon, Inc., 4400 State Hwy 121, Suite 300, Lewisville, TX 75056. Questions about this policy go to info@gridaxon.io.

Information you give us

• Contact form: your name, company, email address, the topic you choose and your message.
• Insights email signup: your email address, your name if you choose to give it, and the page you signed up from.
• Email: anything you send to info@gridaxon.io.

Please don't send confidential project data through the website. We'll arrange a secure channel if needed.

How we use it

• To reply to your inquiry and discuss your project.
• If you sign up for Insights, to email you new Insights. Every email has a one-click unsubscribe link.

We do not sell your information. We do not use it for anything else.

Services that process it for us

• Formspree receives contact form and signup submissions and forwards them to us by email.
• Firebase Hosting (Google) serves this website. Like any web server, it processes technical data such as your IP address and browser type to deliver pages.
• Google Fonts supplies the fonts on this site, so your browser connects to Google when pages load.
• Google Analytics and Google Tag Manager measure how the website is used (see Cookies and analytics below).
• cdnjs (Cloudflare) supplies the equation renderer on Insights pages that contain equations.

Cookies and analytics

We use Google Analytics, loaded through Google Tag Manager, to understand how visitors use this website so we can improve it. Google provides these services and processes the data on our behalf.

What Google Analytics collects:

• The pages you view, how long you stay and how you arrived (for example, from a search engine or a link on another site).
• Your browser, device type, operating system, screen size and language.
• Your approximate location (city or region), worked out from your IP address. Google Analytics does not store your full IP address.
• Two actions on this website: that a contact form was sent, with the topic chosen in the form, and that a product demo or early-access request was sent, with the product named. These records do not include your name, email address, company or message.

We do not use Google Analytics to identify you, and we do not use it for advertising. Google Analytics keeps this data for 14 months.

Cookies: Google Analytics sets first-party cookies on gridaxon.io to tell visits apart and to recognize returning browsers: _ga and _ga_<ID>, each kept for up to two years. Apart from these, this website sets no cookies of its own.

How to opt out:

• Install the Google Analytics Opt-out Browser Add-on, which stops Google Analytics on every website.
• Block or delete cookies in your browser settings. The website works fully without them.
• Use a browser or extension that blocks tracking scripts.

To learn how Google uses this data, see How Google uses information from sites or apps that use our services.

How long we keep it

We keep contact form inquiries for as long as we need them to handle your request and any work that follows, and for no more than three years. We keep Insights signups until you unsubscribe.

Your choices

You can unsubscribe from Insights emails at any time using the link in any email. To ask what information we hold about you, or to have it corrected or deleted, email info@gridaxon.io. We will respond to requests to access, correct or delete your information wherever you live.

Changes to this policy

If we change this policy, we'll update this page and the date at the top.